T-Mobile App Not Working On iPhone? Here’s The Real Fix!

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T-mobile device unlock app not working
Here are the screenshots in the order of this wonderful not! I will mark your last response as correct for now but please feel free to reply back to this thread whenever. I downloaded the same app on my son's new Android phone and put in the same userid and password I'm using on my devices and the app worked perfectly so it looks like it is an IOS device issue. On the Tools menu, click Options.. Ran the app and immediately was unlocked. Click the Security icon. Don't use the app.

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After the QR Code is scanned the new phone tries to process for 18 minutes and then says it can't process lost connection but the connection never changes during the new phones processing. I can't figure out what the issue could be. I am happy to hear you are taking advantage of our excellent Mobile Transfer app. This feature is wonderful for easy transitioning from your old phone to the new phone.

My main concern is in regards to the old phone and new phone. Keep in mind, to cooperate with the transfer app, the Android phone must be on software 5. The Windows software must be Also, I suggest deleting the Wi-Fi network you are connected to. This way you can search and connect to your home internet on a fresh platform.

This encourages a stronger connection to the home internet. Please let us know if you have any additional issues. Have a wonderful day and take care! That said, if you're just moving contacts, have you tried just linking your new phone to your cloud-based contacts solution i. The window on my iPhone 5c never stops "scanning your device for content".

I have left it on for over 20 hours but nothing ever happens. Hi, when you say Android and Windows do you mean one or the other, or both? I found my Android version but can't find Windows. My transfer is getting hung up loading the text messages.

Sign up Sign up Sign in. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Message 1 of 7. Att mobile transfer app not working. If this reply helped you please use Accept solution to mark it as an Accepted Solution. The sub for employees only. Question T-mobile app not working? Anyone else getting this? I have an iPhone and tried the app. Worked for a few weeks then started saying the same as the screenshot so I deleted it.

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The T-Mobile app simplifies your mobile life. With it, you can manage your account without lifting a finger—just a thumb! What you can do with the T-Mobile app. If the T-Mobile app is not working after you’ve restarted your iPhone, there may be a deeper software problem with the app. The fastest way to troubleshoot a more significant software problem with the app is to delete and reinstall it. To fix a problem with an app Make sure other services used by the app, such as text messaging or Internet, are working. See if you have Content Blocking or .